Director - Program - Ericsson - Yokohama

Job description
We are looking for a strong individual who will fuel business growth for the organization within the region. Program Directors are critical resources to drive CSI pre-sales and working alongside with the Accounts and Operations teams.

As a program director, you will drive and shape delivery planning from end to end perspective, influencing the prospects, and act as program delivery expert to ensure proper planning and ensure delivery readiness.


What will you do in more details?

The CSI Program Director drives large and complex Professional Services engagements towards one of Ericsson's customers. The

As a CSI Program Director you will support the Engagement Manager and the Key Account Managers (KAM) with extensive Telecom and Services knowledge.

You will take the leadership and management of the overall solution, the overall cost estimation and the delivery model (mix of on-shore, near-shore and off-shore resources)

Once the deal is won, you will head of the delivery, till the complete fulfillment of the contract, ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction and Ericsson's business objectives since these programs often have visible impact on the Business Unit and corporate results.

In addition to the pre-sales and delivery activities, you will also ensure as the CSI Program Director that:

You are building a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming a sort of Ericsson “agent” at customer premise to increase the customer's trust on Ericsson as a system integrator.

You are able to catch and drive up-sales opportunities

You coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.

You support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.



What is the fit for this role?

You have a strong business mind-set; you have been working in the Telecom industry for 15 years

You have a strong background in BSS, OSS, VAS, etc. It has no secret for you

You are a thought leader, a people leader, someone with a “can-do” attitude

You are looking for a great chance to challenge yourself and work with top professionals.

You are a proven Project Manager; you have worked on very large projects

What else?

You will be based at our Yokohama office. It is a very convenient location: you can access directly from Yokohama station, walking through the shopping mall or you can go directly to station.

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