Field Leader - Apple - Tokyo

Job description
The Store Strategy Field Manager will play an integral part in supporting the growth of Apple’s Retail’s strategy across our stores in Asia. This person will work primarily with store management teams to ensure consistency, provide guidance, facilitate training, and offer support.
The Field Manager will also work with the Market Director and Market Leader(s) to create strategies to manage growth and streamline processes within the region.


Key Qualifications
An in depth understanding of the Apple Retail Store’s business strategy and components.
A proven track record in managing a successful Retail Store business in China.
Exceptional analytical and problem solving skills.
Excellent written and verbal communication skills.
Demonstrated ability to think globally/creatively, turn information into effective strategies, and drive results.
Strong leadership skills with an ability to interact with all levels within the organization and express a well thought-out point of view.
Proven track record in providing a high level of service to internal and external customers.
Ability to create teams and partnerships within the field and corporate organization.
Flexibility to juggle competing priorities and shift focuses as determined by changing needs of the business.
Position requires up to 80% travel.
Store Leader experience preferred.
Fluent in Japanese.

Description

Partner with Market Directors and store team leaders to ensure retail’s ‘Store Strategy’ is being successfully executed.
Assess areas of opportunity during store visits and communicate appropriately and honestly.
Use experience of store processes and systems to recommend strategies and action plans for store Management teams.
Identify best practices and utilize leaders in the store to affect future initiatives. • Translate the Store Strategy to all levels of understanding within the store.
Drive key performance indicators within a region to enhance the customer experience.
Lead productive meetings focusing on key initiative

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