The Senior Director for Japan and South Korea will engage with leaders at Visa's client organizations to develop and deliver consulting projects that enable our clients to drive growth and improved profitability in their payments business. This role is responsible for growing VPS service in these important markets, and the incumbent must be able to develop enduring, strategic relationships with clients.
Potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer servicing processes. We are looking for motivated individuals who will provide strategic thought leadership and insights to clients.
Responsibilities
Grow the Visa and Visa Performance Solutions Business - proactively engage with clients in regular strategic discussions, cultivate and manage a pipeline of work
Develop frameworks and approaches that enable clients to address opportunities and tackle challenges.
Undertake client projects, including project road mapping, client interviewing, analytical review of inputs, structuring of recommendations, report writing.
Bring deep subject matter expertise to bear in undertaking engagements such as portfolio strategy, portfolio diagnostics, and cardholder lifecycle health checks.
Facilitate meetings and workshops as an element of client engagement.
Foster partnership with other functional areas, ensuring alignment of opportunities and recommendations
Qualifications
We are looking for a superstar consultant with payment cards expertise, or a rockstar payment card product management expert that can consult. We would like multiple language skills, an ability to connect with people in banks, and work hard to deliver for our clients.
Experience
Minimum 12 years' experience in retail banking with the majority of that time in cards. Must have experience in cardholder marketing and portfolio management within in an issuing bank in a senior level capacity
Global or multi-national business experience strongly preferred (e.g. with a major bank from a mature cards market)
Superior analytical and problem solving skills, with demonstrated intellectual and analytical rigor.
Experience in several key issuer business areas, such as portfolio management, marketing, product management, operations, risk management, for both credit and debit cards
Understanding of card issuers' P&L and critical factors in driving profitability
Experience in and passion for the power of analytics to inform and drive strategy and tactics
Some consulting experience preferred with project management and/or process re-engineering credentials helpful
Skills
Expert level Excel and PowerPoin
Expert level meeting and workshop facilitation skills
Excellent project management skills
Self-starter and able to operate independently, without detailed direction
Very detailed oriented, is expected to ensure highest level of quality/rigor in reports and data analysis
Multi-disciplinary thinking skills: creative, analytic, strategic
An understanding of statistical analysis, modeling, scoring schemes, etc.
Demonstrated ability to develop and manage relationships
Ability to influence and negotiate with senior executives.
Language skills – Japanese and English, Korean would be helpful
Excellent communicator, with strong English written and verbal skills
Strong academic credentials, with relevant undergraduate degree and MBA or graduate degree preferred
Pass it on for Referral Bonus. Not the right role for you, but know someone we should meet? Share with him to earn $1,000 referral bonus.
