Director - SMB - Google - Tokyo


Job description
With a rapidly growing array of sales teams, it's important to have seasoned, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.

As the head of the Small and Medium Businesses (SMB) team in Japan you will be responsible for achieving and exceeding targets and accelerating the longer term growth of our customers. You develop the strategy for long-term client relationships based on selling performance, effectiveness and expertise in the field. The foundation of this success is ensuring our mid-market and small business customers are being successful and reaching their goals with Google across all AdWords platforms -- desktop, mobile, YouTube, Google Display Network and G+. To do this requires building, motivating and growing a world class team of sales professionals and managers. Additionally, you will engage broadly internally in Japan and globally to drive and share thought leadership to accelerate Google’s broader business success. You will also build and manage key external stakeholder relationships including top customers, agency partners, press and government on the SMB agenda in Japan. Your leadership, critical thinking, analytical and communication skills are key to your team's success and in growing our Japan SMB customers' businesses.

Responsibilities
Hire, train and develop world-class customer-focused sales teams who, in turn, drive the cores of Google’s commercial offering. Deliver key results across customer experience and business growth.
Define the strategy, set priorities, align and motivate the teams to deliver results.
Understand the details and mechanics of the business to assess issues and solve challenges.
Provide the leadership, decision-making frameworks, analytic guidance, and business judgment to structure and drive partner services, including recommendations for engineering investments, and product development and evolution. This involves developing work plans, gathering and synthesizing relevant data, leading analyses, and developing final recommendations.
Act as customer-partner “owner” in terms of ideas, advocacy and thought leadership within Google. Originate and champion data-driven innovation and game-changing ideas and initiative.

Minimum qualifications
BA/BS degree or equivalent practical experience.
15 years of experience in the technology, Internet and/or media industries.
Direct or channel sales management experience, including success in building, growing and leading multiple teams.

Preferred qualifications
MBA.
Experience with founding a company or companies and/or launching products and new businesses for a large company.
A track record of managing more than 50 reports and possess strategic thinking and creative problem solving skills.
Ability to select, attract, motivate, retain, and develop leaders and team members. Ability to accurately appraise the strengths and weaknesses of team members and build a strong, diverse team that complements each other to achieve outstanding results.
Ability to use benchmarks and performance metrics to track progress, while maintaining constant focus on bottom-line impact. This includes a history of having set stretch targets and moving teams forward to gain traction and deliver on them successfully, showcasing the ability to deliver results through people, but also engaging in a very hands-on way in a lean environment. Strong data analysis and synthesis skills.
Ability to effectively influence and communicate cross-functionally and with management at all levels.

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