Compensation & Benefits Specialist - The Coca-Cola Company - Tokyo

Job description

Position Overview:

The role of the position is to manage the local portion of compensation and benefits administration processes and services including the following:

Compensation – ensure the yearly Salary and bonus cycle are run smoothly, ensure all compensation activities are undertaken correctly and work with Finance, SBPs and business leaders on headcount planning and employee cost planning;
Benefits administration - responsible for researching, resolving and responding to benefits queries and escalations from employees, vendors, the HR function, and management.
Payroll – Interface with Finance and provide pre‐payroll input to 3rd party Payroll Vendor

This role is a more seasoned analyst in the BU and has the overall responsibility to receive and manage escalations from suppliers and vendors.



Prioritized responsibilities

Compensation and Benefits (30%)

Support the delivery of Compensation-related processes, including merit, bonus and off-cycle reviews.
Support the implementation of different compensation projects (i.e. market benchmarking) by providing data and implementing adjustments
Perform due diligence in order to identify opportunities or concerns with ongoing plan administration, including monitoring vendor performance against SLAs
Preparation of attractive compensation package offers for new hires, promotions, lateral moves conforming to internal and external equity standards
Provide detailed, constructive impact analysis of proposed plan and legislative changes from legal, administrative, participant and other resources through in‐depth research
Monitor changes and development in labour codes/legislation and inform COE accordingly
Responsible for successful implementation of annual rewards management cycle (including but not limited to training managers, supporting them on the recommendations, ensuring accurate rewards statements are prepared, off‐cycle compensation process and implementation of global and local bonus plans
Administer ongoing benefits programs and provide support to the COE as needed
Develop and execute implementation/communication strategies for any plan changes and other benefits initiatives
Ensure communication channels (MyKO, Employee Self Service, Manager Center, HighRoads, SOPs) are kept up‐to‐date of changes in benefit plans and programs, processes and tools
Process any benefits plans purchase orders, follow up and reconciliation
Advise customers on HR transactional policies, processes, practices and tools to ensure knowledge transfer and consistent delivery.
Respond to questions pertaining to benefit plans and programs from the GBS HR Tier 1, vendors, SBPs and management
Manage all Pension work and operate the Resona Pension System
Manage Employee Stock Option Program
Update benefit system if needed
Manage commutation allowances
Complete Annual Benefit/Comp. Statements
Update employment rules related to benefit and compensation items such as leave of absences or Sunday pay. Prepare for submission to labor ministry
Keep the benefits information in the portal up-to-date
Train Customer Care Specialists on Japan benefits to answer baseline questions on benefits
Local partner/GBS Support to COE on comp and benefits programs

Payroll (25%)

Responsible to ensure monthly payroll process (including pre‐payroll) is run effectively and timely as per pre‐defined time tables
Responsible to provide pre‐payroll input for Payroll Manager including but not limited to new hires, leavers, health/life insurance inputs, salary changes,etc
Undertake execution of Expat payroll if applicable (CAF reporting, local benefit payments such as housing, tuition, etc)
Partner with GBS Finance to complete the Employee Cost Planning process by providing input for headcount and pertinent employee data as required and when needed

Operational Excellence (10%)

Make recommendations on plan changes based on experience and trends identified through escalations.
Identify process improvements and implementation of benefits plan or process changes.
Work with the COE to continue to achieve cost efficiencies in compensation and benefits administration through continual review of benefit take-up and performance review and analysis of Vendors.
Responsible and lead Group-level implementation of initiatives and program execution relating to compensation and benefits processes.


Market Research and Analyis (10%)

Support the implementation of different Compensation projects (i.e. data mining and analytics, market benchmarking) by providing data and implementing adjustments in partnership with the Compensation and Benefits COE.
Assist in completion of benefits surveys.
Provides accurate and consistent plan interpretation and recommendations for plan changes through in-depth research and knowledgeable consultation and discussion with others.
Provides detailed, constructive impact analysis of proposed plan and legislative changes from legal, administrative, participant and other resources through in-depth research.

Vendor Management (10%)

Serve as a focal point of contact for external compensation and benefits providers or vendors and inform them about KO guidelines.
Perform due diligence in order to identify opportunities or concerns with ongoing plan administration, including monitoring vendor performance against SLA’s


Communication (10%)

In conjunction with the Compensation and Benefits CoE, responsible for ensuring portal contents on compensation and benefits are accurate and up-to-date.
Ensures communication channels (web sites, employee service centers, HR) are kept up-to-date of changes in benefit plans and programs, processes, and tools.

Data Protection and Complaince (5%)

Identify, classify, maintain and protect files, documentation and sensitive information consistent with data protection, data handling and retention requirements.
Assist in internal and external audits as necessary.

Communication Complexity

Dissemination of information internally within the HR community (SBPs and COE)
Coordination with Global Compensation and Benefits COE and GBS HR – Global teams (Global Equity Administration, Global Benefits Administration, Global Rewards Administration)
Third Party Vendor Management


Analysis

Ensuring consistency and equity of job evaluation within combined groups and in the context of global benchmarking. Thinking through and delivering systems and processes where optimum level data integrity is maintained at all times.

Judgement and Decision Making


Differentiating Skills

Being a change agent.-ability to live with and manage ambiguity.
Patience.
Curiosity and continuous learning mindset.
Continuous networking with colleagues and clients.
Focus on timely and consistent execution.
Ability to work in a virtual working environment, fully utilzing technology and communication tools
Effective Contracting and consulting with clients and HR colleagues
Project Management capability
Process Improvement mindset and delivery


Qualifications/Competencies/Skills

Core Competencies:

Balances Immediate and Long‐Term Priorities - Meets critical objectives while considering the impact of those activities on longer term goals; Translates strategic direction into personal actions/plan
Delivers Results - Takes accountability, ensuring productive, efficient execution against priorities; Sets ambitious yet realistic goals and removes obstacles to ensure high quality results
Imports and Exports Good Ideas - Shares and adopts ideas in and outside the Company; Leverages insights to inform actions or gain support; Embraces change
Develops and Inspires Others - Develops others, improving their skills/capabilities; Provides, seeks and accepts feedback; Supports the diverse contributions of others; Engages others and influences our population.
Sets a Winning Example ‐ Demonstrates integrity, including placing Company interests ahead of personal agendas; Makes sound decisions and follows-through on them; Demonstrates passion for the Company and its products. Demonstrates consistency in all decisions
Systemic Analytical thinking

Technical Skills:

Customer Service
Communication
Compensation and Benefits administration knowledge and skills

Related Work Experience:

3-5 years in Compensation and Benefits administration
Experience in HR shared services


Travel Requirements
5-10% within BU or Pacific countries

Cultural Diversity

Business Level English language oral and written communication fluency essential. Second language desirable.
Cross Cultural Sensitivity
Managing multiple countries with different languages and different legal regulations on employment.
Working in a location where there’s a significant number of Corporate Reporters and Group Reporters would require sensitivity and excellent communication skills to communicate with different stakeholder groups.

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