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Director - Services Delivery NTT - Cisco - Tokyo
Job description
Description:
The Business Entity
As a part of the Service Provider delivery team you will enable greater cohesiveness and flexibility around Cisco offers, and develop deeper customer relationships through orchestrated service delivery and collaborative solution development. Are you ready to make an impact ……
The Team
The Service Provider segment within the Services group focuses on telecom service providers around the globe.
Individuals are highly entrepreneurial and energetic self-starters who are willing to take risks to make an impact. If this sounds like you and you are passionate about providing true solutions to your customers’ problems … read on...
Role & Responsibilities
The Director, Telco role will be responsible for complete Services P&L management for the Service Provider Segment specifically NTT, business development, contract negotiations, service creation and delivery. This includes all aspects of Sales, Support, and Delivery, including offer positioning, creating pipeline, closing pipeline, driving customer intimacy and building, attracting and developing “best in class” talent for the organization.
● Drive business growth
● Build and develop a strong team
● Effectively Manage Client Relationships
● Managing Relationships in a large organisation
Minimum Qualifications
● Proven ability to deliver results in a Telco customer environment both in Sales and Execution
● Client relationship management skills with experience interacting with and influencing CXO-level decision-makers
● Deep experience and understanding of Japanese Telco Service providers specifically NTT
● Fluent Japanese Language skills both written and spoken
● Deep experience in developing strategic plans and resolving issues through collaborative problem solving;
Desired Skills
● Experience in the Mobility and Data Center
● relevant IP network architecture and IP services experience
● Relevant exposure to telecom industry service frameworks such as ITIL, standard industry service metrics
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