Developer Instructor - Salesforce - Tokyo

Job description
Developer Instructor and Curriculum localization reviewer Responsibilities
Deliver effective, well-managed and well-facilitated training in public, private and internal classes including high profile private workshops
Participate in community conversations to optimise training materials, increase instructor technical knowledge and raise issues for discussion/resolution
Localize training materials of instructor-led, online and certification and adjust for Japanese customers.
Design and develop training materials of instructor-led, online and certification to meet Japanese customers’ needs and business requirements.
Answer questions posed/posted by partners instructors and documents answers for future use
Mentor candidate instructors during their authorisation process to develop their knowledge/skills
Proactively promote the Training & Certification catalogue of offerings such as learning paths, certification and additional training courses with customers, both in and out of the classroom
Pass leads to the Training Account Executives to contribute the team revenue targets
Participate in and contribute to key initiatives in the local team/department to improve processes, customer satisfaction and/or increase margin/revenue

Experience/Skills
Proficient in Object Oriented Programming, such as Java, C# or C++
Desirable skills: web development skills such as PHP, ASP, or JSP.
Integration experience such as SOAP, REST or JCA a plus
Capable of delivering effective, interactive technical training to large audiences (12+ students)
Proactive commitment to customer satisfaction and personal excellence
Excellent verbal and written communication skills
Outstanding delivery, presentation, facilitation and classroom management skills
CRM application experience preferred but not required
Ability to alter delivery style ‘on the fly’ as student requirements dictate
Exhibit enthusiasm, positive professional attitude, integrity and reliability and acts as role model to other instructors
Able to work effectively in unstable situations and/or in unforeseen circumstances to bring about positive results
Can successfully work autonomously
Complete tasks in a quality manner within a specified timeframe
Excellent written and verbal communication skills. English required (Business communication level, TOEIC 800 + )

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