Job description
Cisco Consulting Services (CCS) is seeking a customer-facing executive to focus on selling, delivering and orchestrating consulting engagements in Japan. The successful CCS candidate will have a proven track record in both closing new consulting business and overseeing delivery quality, while simultaneously supporting the development of intellectual capital and thought leadership. Over the next three years, we are looking to aggressively grow our consulting business. To drive our next phase of growth, we are looking for a leader to lead Consulting Services in Tokyo, Japan. The position is a leadership position reporting into the Leader Consulting Services, APJC . This person would regularly interact with the Senior Leadership in Cisco Services and the Cisco country leadership and would be responsible for managing all aspects of Consulting Services in the Japan theatre. Cisco Consulting Services ‘s vision is to transform our customers by fostering innovation to create markets, new business models and enable cost efficiencies that fuel industry leading Business and IT performance.
The ideal candidate will be a leader with experience in growing a book of business through large transformational consulting engagements at the CXO level and proven experience in managing teams to create and deliver compelling quality client facing deliverables. This consulting role will require a relentless focus on adding value to customers by addressing their key pain points and challenges. Vertical areas of focus include more than one of the following: Financial Services, Retail, Service Provider, Manufacturing.
Primary Responsibilities:
• Provide vision, leadership and management in the organization
• Accountable for aggressively growing both bookings and revenue following CCS's 'sell and deliver' model
• Manage a team of leaders focused to sell and deliver to Cisco's top customers in Japan – Be the 'first amongst equals'
• Be the 'face' of Cisco Consulting in Japan to the market, Cisco's partner community and within the company
• Maintain high levels of Employee Engagement and Job Satisfaction
• Have strong business and strategy acumen to both develop new consulting offers relevant to the Japan market and help influence Cisco's overall Japan strategy
• Drive close collaboration, consistency and synergy with the wider consulting organization and our partners in Sales and Delivery
• Focus on Talent growth and development - Leading a team of Leaders
• Promote and foster culture of innovation
• Be a trusted advisor and partner to other Advanced Services teams in the region
• Influence, collaborate and communicate effectively with various leaders in Cisco
• Provide executive level customer engagement for critical customer issues as required Abilities and Key Competencies Required:
• Track Record of strong leadership experience in Consulting, Senior Leadership positions equivalent to Partner in a Consulting Practice
• Proven track record in incubating, managing and growing Global professional Consulting services
• Ability to influence change across the organization, and beyond
• Strategic thinker; analytical and business judgment skills coupled with an ability to see initiatives to completion rapidly and cost effectively
• Excellent collaboration skills to evolve the best consulting practices across Cisco
• Prior experience influencing and leading matrix teams
• Excellent executive presence and communication skills - ability to persuade using simple communications that convey complex concepts in a compelling and creative way
• High levels of integrity, ability to inspire trust and confidence
• Strong conviction balanced with the ability to represent organization decisions.
• Understanding of the micro inequities and diversity
• Excellent business acumen
• Deep understanding of the Japan market and of Japanese Culture
• Fluent Japanese and English, both written and spoken
• Proven record of innovation and thought leadership
Other Requirements/ Experience:
• Experience working successfully within the prior IBSG, Advisory Services, Collaboration Business Transformation (CBT), and Emerging Solutions Advisory teams is highly preferred for this position. Experience in building and leading new consulting businesses / practices
• Educational Background - Advanced Degree (MS/MBA) from a reputed institution
• Willingness to travel >50% of time
• Multiple languages a plus
• Location: Tokyo, Japan
