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Solutions Architect - Akamai Technologies - Tokyo
Job description
About the Job
Solution Architects own the technical implementation from project commencement to customer sign-off. They may also be involved early in the pre-sales cycle to help craft and scope the solution. They must possess a good understanding of development methodologies, consulting best practices, and common web and application architectures. This position requires excellent client, development and technical skills, expertise with various web publishing environments and architectures, and documentation experience. Successful candidates must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.
About the Team
The Professional Services team works with Akamai's customers to design and implement solutions that maximize return on investment, reduce risk, and optimize their online initiatives. The team employs some of the foremost Internet experts to solve complex infrastructure, content delivery, and application performance challenges, always with a mind to our customer's business strategy. We've implemented solutions for over 2,000 customers in the private and public sectors.
Responsibilities:
Responsibilities
* Work independently to evaluate a customers web architecture and deliver the appropriate integration solution. This includes, but is not limited to, evaluating the customers' content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers' business and technical requirements.
* Propose technically feasible solutions and work closely with customers and pre-sales teams to implement customer projects and trials. Establish success criteria and act as the single point of contact for the customer for all technical issues and technical deliverables.
* Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve technical issues that arise during customer trials or integrations.
* Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
* Track and document status and time spent on customer integrations.
* Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
* Deliver certification training on Akamai products and services to internal Akamai employees, to Akamai customers, and to Akamai consulting partners.
Qualifications:
Basic Qualifications
* Bachelor's degree in Computer Science or relevant engineering field.
* 3-8 years of web application development experience, proficient in one or more web development languages, methodologies, and / or architectures. Development experience in J2EE, and/ or Adobe Flash/ Flex environment is a plus.
* Proven analytical abilities and a strong work ethic.
* Detailed knowledge across the spectrum of Internet technologies (DNS, TCP/IP internetworking, etc.)
* Good problem solver, ability to trouble shoot in a distributed application environment.
* Excellent business writing and communication skills.
* Good verbal and written English skills (Score of 730 or above on the TOEIC exam).
Other Information
Please answer the following questions with a Yes or No. Please note Relocation, Citizenship and Clearance requirements are dictated by the job and cannot be arbitrarily assigned. If you have any questions on this please ask your Recruiter for guidance.
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.
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