
Job Description
The Field Applications Engineer (FAE) is an integral part of ARM KK Japan Sales force, reporting to Japan FAE Manager, and works as a part of APAC FAE team. The FAE works closely with Account Sales Managers, other FAE’s and tool distributors by providing technical pre-sales support mainly on ARM IP (Intellectual Property) and ARM Linux/Android support to develop and win new licensing at his/her assigned product line. Acting as a technical product expert, the FAE is also responsible for managing (but not performing) the post-sales support provided by the Applications Engineering team to his/her customers for ARM IP and software development products.
It is important that the FAE develops professional relationships with the key engineers, architects, and decision-makers at his/her customers as well as internal resources in Japan/US/UK and other APAC team. It is also important that the FAE can create, report, and execute on key account strategies aimed at growing the business of ARM IP products and other ARM products within these customers.
The FAE will participate in defining new products or services with Processor Division and System Design Division. The FAE is expected to maintain a high standard of technical knowledge in relation to our products, services, and competitors.
Key Responsibilities
Identify and leverage licensing and design win opportunities of ARM IP products.
Present and demonstrate technical details of ARM IP and other ARM products to customers. These include:
ARM Processor, Fabric and Debug/Trace products
Software tool products for ARM Processor such as ARM Compiler, ARM Assembler, ARM Linker and ARM GNU tool chain.
DS-5, MDK and RVDS ARM SW development tools
ARM Linux technical consultancy to customers.
Provide technical support in pre-sales opportunities as well as ownership of customer support process. Provide appropriate product recommendations to meet customer requirements on schedule.
Create and maintain good relationship and rapport with key customer technical staff
Feedback customer requirements and competition update to division and other ARM members
Critical Success Factors
Full understanding of customer business and technical development plans.
Sound personal relationships with key technical decision-makers at customers and a good understanding of commercial relationships.
Deep working knowledge of ARM architecture such as ARM ISA (Instruction Set Architecture), NEON, VFP, SMP, TrustZone, AMBA, Interconnect, Memory system and its SW tools such as ARM Compiler, GNU tool chain as well as third-party tools.
Development of strong relationships with assigned Sales Account Managers as well as Marketing, Engineering, and Applications Engineering teams of Processor Division and other product Divisions.
Critical thinking of product positioning against competition and ability to present a strong case in front of customers
Ability to identify customer requirements and effectively feed such information back to division and other ARM colleagues
Desired Skills & Experience
Technical Skills
Six or more years experience in ARM Linux kernel and tool chain development, performance optimization, maintenance and the contribution.
BS Electrical Engineering, Computer Engineering, Mathematics, Physics or Computer Science. Master’s degree is a plus.
Working knowledge of ARM Assembly language, C/C++.
Working knowledge of ARM Linux board and its application design with ARM v5T,v6 and v7A-SMP architectures..
Working knowledge of TrustZone, secure booting and secure debug.
Working knowledge of Verilog/VHDL, Verification IP and Linux for EDA is a plus.
Working knowledge of Linaro distribution is a plus.
Commercial Skills
Dynamic, self-motivated, self-starting individual with the ability to excite and instill confidence in customers about latest and previous technology and standards.
Good presentation skills, able to clearly express technical concepts.
Previous experience in a sales or marketing role is a plus.
FAE or customer interaction experience is a plus.
Personal Skills
Strong desire to grow sales and win business.
Positive, “can do” attitude.
Self-motivated, dependable, and prompt.
Flexible, willing to adapt to changing responsibilities and assignments.
Good communicator, personable.
Capable of working as a team player.
Ethical, honest, and trustworthy.
Able to work and communicate at a detailed or a high level, as situation requires.
Willing to travel domestically approximately 20% of time including overseas travel.
Professional dress and appearance.
Fluent in English and native level Japanese. TOEIC score should be more than 750.
Working experience in overseas is a plus.
Attention to details as a working attitude.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
