Job Description
The Regional IT team at Red Hat is currently seeking an experienced Senior Regional IT Support Engineer to support our regional office infrastructure as well as the local business.
Primary Responsibilities:
Provide technical support for Red Hat associates.
Provide hands and feet support for other Red Hat IT groups.
Coordinate and troubleshoot IT services including systems, network, telephony, video conferencing.
Serve as an IT business partner for internal departments on administrative or technical matters, as well as assigned projects.
Propose and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the systems infrastructure.
Involve in hardware procurement, system planning, upgrading, monitoring, testing, troubleshooting and servicing uses skills as an experienced professional with a full understanding of industry practices and company policies and procedures; resolve a wide range of issues in imaginative as well as practical ways.
Demonstrate considerable judgement in selecting methods and techniques for obtaining solutions.
Contribute and potentially lead Red Hat office relocations and expansions.
Handle shift work and unusual hours if required.
Desired Skills & Experience
BSc/BS degree preferred or equivalent experience.
Minimum 5+ years experience in UNIX/Linux administration of systems in a Corporate / Academic environment.
Outstanding customer service, communication and documentation skills, as well as ability to interact and communicate with team members globally.
Demonstrated ability to solve problems quickly and skilfully.
Solid understanding of networking and strong Linux troubleshooting skills required.
Preferred experience with technical facilities environments (ie cooling, power infrastructure) as well as with facilities projects.
Preferred experience with ITIL.
Fluency in Japanese and English a MUST; additional language skills will be an advantage.
Willingness to travel.
Ability to work as part of a young and dynamic team whilst demonstrating flexibility, autonomy and a desire to make things happen.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
